Refund and Return Policy

Return Policy

We offer a No Questions Asked Return Policy for your convenience. If you are unsatisfied with the quality or condition of the product, you may return it at the time of delivery.

As our products are perishable, returns are only accepted during delivery. Once the delivery is completed and the delivery personnel leave, refunds or exchanges cannot be processed.
To be eligible for a return, the item must be unused and in the same condition as when you received it.

Refunds

Refunds will only be processed through the original method of payment used for the purchase. Please allow 7–10 business days for the refund to reflect in your account.

Exchanges

We will replace items that are defective or damaged at the time of delivery. To request an exchange, notify our delivery team immediately during delivery. Alternatively, you can contact us via:

• Email: help@alsyedgc.com
• WhatsApp: +971524469716

The replacement will be delivered during the next scheduled delivery in your area. Delivery times for exchanges may vary based on your location.